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Every plan includes hallucination blocking, hybrid search with reranking, content-type detection, and knowledge gap analytics. Features that usually cost $1,000+/mo elsewhere.
Prices shown in USD.
Free
Free
- 60 message credits/mo
- 1 bot
- 1 source
- Up to 100 pages
- 1 team member
- Auto-recrawl: Manual
Personal
$45 /mo
- 600 message credits/mo
- 3 bots
- 5 sources
- Up to 500 pages
- 1 team member
- Auto-recrawl: Manual
- API & MCP access
Standard
$129 /mo
- 5,000 message credits/mo
- 10 bots
- 20 sources
- Up to 10,000 pages
- 5 team members
- Auto-recrawl: Weekly
- API & MCP access
Business
$549 /mo
- 15,000 message credits/mo
- 30 bots
- 100 sources
- Up to 50,000 pages
- 20 team members
- Auto-recrawl: Daily
- API & MCP access
Included in every plan — even Free
Built in Europe. Built responsibly. EU infrastructure, GDPR-native, and 2% of net profit to verified environmental programs.
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All the details, side by side
| Feature | Free | Personal | Standard | Business |
|---|---|---|---|---|
| Limits | ||||
| Message credits / month | 60 | 600 | 5,000 | 15,000 |
| Bots | 1 | 3 | 10 | 30 |
| Sources | 1 | 5 | 20 | 100 |
| Pages | 100 | 500 | 10,000 | 50,000 |
| Team members | 1 | 1 | 5 | 20 |
| Auto-recrawl | Manual | Manual | Weekly | Daily |
| Core Features | ||||
| AI chat with citations | ||||
| Hybrid search & reranking | ||||
| Hallucination blocking | ||||
| JS/SPA crawling | ||||
| PDF & file upload | ||||
| Widget customization | ||||
| Content-type detection | ||||
| 12 bot languages | ||||
| Analytics & knowledge gaps | ||||
| GDPR & PII redaction | ||||
| Contact form & human hand-off | ||||
| Integrations | ||||
| API access | ||||
| MCP server | ||||
| Remove branding | $89/mo add-on | $89/mo add-onIncluded | Included | |
| Support & Success | ||||
| Support | Community | Priority email | ||
| Bot Success Program Annual plans only | Onboarding review | Quarterly optimization | ||
Messages per model
Each message costs 1 credit × the model multiplier. Mix and match models freely.
| Model | Credits / message | Personal | Standard | Business |
|---|---|---|---|---|
| GPT-5 Mini / Mistral Small / Gemini Flash | 1 | 600 | 5,000 | 15,000 |
| Mistral Large | 1 | 600 | 5,000 | 15,000 |
| GPT-5.2 / Gemini Pro | 2 | 300 | 2,500 | 7,500 |
| Claude Sonnet 4.6 | 3 | 200 | 1,666 | 5,000 |
| Claude Opus 4.6 | 7 | 85 | 714 | 2,142 |
Credit packs
Top up when your monthly allowance runs out — credits valid for 90 days from purchase.
Available on paid plans, only after your monthly credits are exhausted. Bought from your billing page.
Small
1,000
credits
$35
one-time
Medium
5,000
credits
$139
one-time
Large
10,000
credits
$235
one-time
Frequently asked questions
What are credits?
Credits are the currency for AI conversations. Each message uses credits based on the AI model: budget models (GPT-5 Mini, Gemini Flash, Mistral) use 1x, mid-range models (GPT-5.2, Gemini Pro) use 2x, premium models (Claude Sonnet 4.6) use 3x, and Claude Opus 4.6 uses 7x. Messages with images cost 2x the normal credit rate. You can mix and match models freely within your credit budget.
How do you compare to enterprise tools like kapa.ai or Inkeep?
We offer the same core capabilities (hallucination blocking, hybrid retrieval with reranking, content-aware search, and knowledge gap analytics) at a fraction of the price. Enterprise platforms typically start at $1,000+/mo and require sales calls. ChatbotIQ starts at $45/mo with self-service signup.
How do you compare to Chatbase, DocsBot, or SiteGPT?
We're priced similarly but include enterprise-grade features that self-service tools lack: hallucination blocking, content degradation protection, automatic content-type detection, JS/SPA site crawling, and AI-powered knowledge gap analytics. These features are included in every plan, not gated behind expensive tiers.
Can I upgrade or downgrade anytime?
Yes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period.
What happens when I run out of credits?
On paid plans, you can buy a credit pack (1,000 / 5,000 / 10,000 credits) directly from your billing page. Pack credits are valid for 90 days from purchase. Alternatively, upgrade to a higher plan for a larger monthly allowance. If you do nothing, chat responses pause until credits reset at the start of your next billing cycle.
Can I buy extra credits without upgrading my plan?
Yes. Once your monthly allowance is exhausted, you can buy a one-time credit pack from the billing page: 1,000 credits for $35, 5,000 for $139, or 10,000 for $235. Pack credits are valid for 90 days from purchase. Packs are available on Personal, Standard, and Business plans only.
Do page counts reset monthly?
No. Page indexing is a hard cap on your plan. If you delete pages or sources, the count goes down and you can index new content. Crawling and embedding are included, no extra per-page charges.
What does auto-recrawl do?
Auto-recrawl automatically re-crawls your sources on a schedule to keep your bot's knowledge up to date. Standard plans recrawl weekly, Business plans recrawl daily. Free and Personal plans support manual recrawls anytime.
What is the Bot Success Program?
When you subscribe annually to Standard or Business, we personally review your bot setup and optimize it for your domain. This includes content quality checks, retrieval tuning, and prompt configuration. Business annual subscribers get quarterly optimization reviews with proactive recommendations based on your knowledge gap analytics.
Is ChatbotIQ GDPR compliant?
Yes. All plans include consent management, data export, and deletion request tools. ChatbotIQ is built and operated in Europe with EU-based infrastructure and privacy by design. PII redaction automatically masks personal information in conversations.
Need more?
Custom limits, dedicated infrastructure, SLAs, and priority onboarding for larger teams.
Contact us